Where are Zeal Bed Mattresses Made?
Why are you called Zeal bed?
Why are Zeal Bed Prices so low?
Skip the confusing showrooms, we offer an easy buying experience minus the salesperson standing over you and we will never pressure you into a purchase! Love your Zeal Bed or have it picked up and we will issue you a Full Refund.
Are your mattresses flippable?
Do I need a box foundation for your mattresses?
Do you use any chemical fire retardants (FR) in your mattresses?
Where are Zeal Bed Box Foundations Made?
What is distance between Slats?
Are your Foundations easy to Assemble?
What is the Warranty on Box Foundations?
How do I select the right firmness for my mattress?
If you’d like a personal recommendation or further help selecting a firmness level, you can speak with a Sleep Specialist via email or chat. You can contact a Sleep Specialist on our Contact Us page.
How do I clean the cover?
Do I need a mattress protector?
How long does it take for my mattress to break in?
Because of this adjustment period we require at least 30 days on your new mattress before processing your no-hassle return.
How long can I keep my mattress in the box?
If you anticipate a delay in setting up your mattress, our team can delay shipping your mattress after purchase. Contact our customer service team for more information.
How long does it take for my mattress to air out?
How do I set up my mattress?
Note that while the majority of decompression occurs within the first few minutes of unboxing, decompression does continue for up to 24 hours after unwrapping.
How long is your warranty?
How does the 101-night trial period work?
Please note that, in all cases, the original receipt showing proof of purchase and receipt confirmation of product pickup from your home may be required to take advantage of the 101-Night Trial Policy.
This policy is limited to one return per household per year, and it must be exercised directly with Zeal Bed no later than the 101th day following delivery (or your personal possession) of the Product for which you want a refund.
As noted above, our 101-Night Trial Policy applies only to original purchasers of genuine Zeal Bed Products who purchased their product(s) directly from Zeal Bed. The 101-Night Trial Policy does not apply if purchased from any other (unauthorized) sources. The 101-Night Trial Policy thus only applies during the period in which the Product is owned and controlled by the original purchaser of that Product.
Are shipping fees refundable?
How long does it take to receive my refund?
What is your return policy for accessories/furniture?
What is your return policy for mattresses?
What is your return policy for orders placed on amazon.com?
Can you ship internationally/ overseas?
Can you ship to Alaska or Hawaii?
Do you ship to Canada?
What if my tracking number does not work or is blank?
How do you ship your products?
Can I cancel a shipment?
Can I delay a shipment?
What if the plastic is split when opening the box?
However, if you do notice any damage from split plastic, keep the mattress compressed and take pictures of the split itself, along with any damage you see after expansion. You can contact our customer support team, who will assess the damage and determine if a return and full refund is applicable.